I hate to wait in line. And, I imagine you might too. How much of an impact do you think this modern-day shopping temperament has on your business?
A recent survey commissioned by Great Clips Online Check-in reveals that customers are wholly displeased with waiting even 10 minutes in a retail outlet.
The chain salon recently launched a timesaving online check-in system for customers and surveyed consumers about their experiences with waiting as part of a campaign to introduce the online check-in app.