beauty retail

How to Turn Negative Workers into Positive Performers

How to Turn Negative Workers into Positive Performers
Follow this advice to turn workers' attitudes from the dark side to more productive, positive ones.

Do your employees play well with shoppers? Do they engage with the public in ways that spark sales and promote loyalty? In the best of worlds you would always answer "yes." The fact is every business has some employees who have a tendency to look on the dark side of things—a habit that can create negative interactions with customers. And even the sunniest workers have bad days. The cause might be a perceived snub from a supervisor. Or maybe it's a marital crisis or a financial issue. Whatever the reason, the result is the same: a grumpy employee who alienates customers.

Emery to Join Cortex USA Sept. 1 as CEO

Emery to Join Cortex USA Sept. 1 as CEO

Longtime salon-industry executive Gregg Emery will be the new CEO of Cortex USA effective Sept. 1, Beauty Store Business has learned.

"It's a great opportunity to bring truly professional lines to the salon industry," Emery told BSB Aug. 18.

Established in 2004, Cortex is a supplier of advanced and fashion-forward products for both professional and home use—including blow-dryers, flat irons, curling irons, hairbrushes and other haircare items.

The PBA's Executive Director Writes an "Open Letter" to the Industry Regarding Deregulation

PBA's "Open Letter" to Industry Re: Deregulation

The executive director of the Professional Beauty Association has written an "open letter" to the professional-beauty industry about deregulation and the national attention it has recently received.

Poshly: Where Beauty Meets Data

Poshly: Where Beauty Meets Data
Beauty/tech guru Doreen Bloch talks all about her consumer-data company for the beauty business—including its recent acquisition of Coterie.com.

For years now, we’ve come to know “ecommerce” as the selling of goods over the Internet. So when Poshly came along in 2012 with a business model that sold nothing but instead ran online contests to give product away, we were intrigued. Was it genius or crazy?

When the site won L'Oréal’s NEXT Generation Women in Digital Award and the InStyle Best of the Web Award during its first year online, it became glaringly apparent that Poshly co-founder and CEO Doreen Bloch was onto something big.

Kardashian Sisters Partnering With Farouk Systems on Hairstyling Products, Tools & Accessories

Kardashian/Farouk: Hairstyling, Tools, Accessories

Farouk Systems is partnering with the Kardashian sisters—Kourtney, Kim and Khloé—to launch Kardashian Beauty, "a complete line" of "professional, salon-quality hairstyling products, tools and chic accessories" at "an approachable price point" that are scheduled to be offered through select retailers nationwide in spring 2015.

Known for setting hair trends via constantly updated hairstyles, the Kardashian sisters have become icons in beauty.

Inside the Drybar Phenomenon

Executives Alli Webb, Michael Landau and John Heffner talk about the game changer's beginnings, impressive growth and future goals.

Founded by longtime stylist Alli Webb and her brother Michael Landau, a former Yahoo! marketing executive, along with her husband Cameron Webb, creative director, Drybar is one of the most transformational new businesses the beauty industry has seen in decades. With more than 2,000 stylists and 37 (and still growing rapidly) locations and its stripped-down menu of blow-dry services—no cuts or color—the unique brand has made a huge splash with its wildly popular business model from coast to coast.