online shopping

Online Shopping Proves Successful for Beauty Sector

Forty-seven percent of U.S. online shoppers of beauty and personal-care products have shopped more frequently in 2014 than 2013, according to a study out Dec. 16 from A.T. Kearney. “Beauty and the E-Commerce Beast: 2014 Edition” lays out the results of a consumer survey of online beauty and personal-care shoppers.

BeautyKind.us Merges Beauty Shopping, Philanthropy

A new beauty platform has emerged allowing consumers to shop for beauty products and donate 5% of the purchase price of each product to a cause of their choice, all at the same time, through BeautyKind.us. The newly launched ecommerce site offers customers prestige makeup, skin care, fragrances, hair and nail products.

Shoppers Want to Chat With Brands on Mobile Devices

A recent study of more than 2,100 U.S. residents found that 62% of them expect live chat to be available on mobile devices, and 82% would use it. The survey, which was commissioned by Moxie Software, also identified the rising trend of live online chat for sales and support assistance and found that 75% of survey respondents would prefer to use live online chat versus calling to speak with an agent.

Retailers Prepare for Surge in Online Shopping

Retailers are assertively preparing their shipping operations to avoid delivery and service issues this year, according to Shop.org’s eHoliday survey, conducted by Prosper Insights & Analytics, which found that nearly 80% of retailers surveyed will set their standard shipping deadlines for guaranteed Christmas delivery to expire at least one week before the big day, compared to just over 73% who said so last holiday season. Additionally, roughly 21% will set those deadlines to expire Dec.

Consumers Prefer In-Store Shopping

Ninety percent of consumers prefer shopping in brick and mortars and more than half of online retail sales are captured by brick and mortars, according to the "Omnichannel Shopping Preferences Study" by A.T. Kearney, a global management consulting firm.

Amazon Introduces the Luxury Beauty Store

Amazon Introduces the Luxury Beauty Store

Amazon has launched the Luxury Beauty Store, its introduction to high-end beauty retailing. The online beauty store hosts thousands of products across makeup, skin care, hair care, men’s grooming and fragrance from high-end brands, including NARS, Dr. Brandt, Jack Black and Deborah Lippmann.