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Three Ways to Engage Mobile for Retail Success Before Year-End

This is the second installment in a three-part series on high-tech shopping trends.

As you’ve no doubt seen, this holiday shopping season is all about mobile. With my respect for the power of technology, I’m glad to see retailers recognizing the impact mobile devices are having on shaping shopping habits.

In my first column in this series, I highlighted three consumer trends that will stick around: local goes social, personalization goes high-tech and the dissolving of lines of distribution. This article focuses on three ways to activate mobile before year-end to create localized, personalized interactions that lead to sales.

Influenster Launches On-The-Go Beauty Shopping App

Product discovery and reviews platform Influenster has launched its new and improved mobile app for the iPhone and iPad. The Influenster app is designed to be the on-the-go shopping companion for members to compare products, write instant reviews and discover new products along the way. This mobile upgrade, alongside the unveiling of the brand new look and capabilities of Influenster.com, is set to offer users a seamless, immersive social experience that fully integrates products into their everyday lives.

Edgecase Debuts Visual Shopping for Mobile

Edgecase has launched Visual Shopping, a solution that allows retailers to provide their mobile shoppers with a highly visual and intuitive product-discovery experience that feels more like an app than a website. With Visual Shopping, retailers can offer a Pinterest-like shopping experience that’s personal and memorable—and all within the mobile browser. Shoppers, liberated from menus and search boxes, are visually immersed in relevant products with the ability to save, share or continue to browse at every point.

New L2 Report: Personal-Care Brands Lack Competitive Digital Performance

New L2 Report: Personal-Care Brands Lack Competitive Digital Performance

Personal-care brands are not as competitive digitally as other consumer packaged goods categories, according to digital-innovation think tank L2's inaugural “Digital IQ Index: Personal Care” report, released Sept. 3.

It assesses and ranks the digital performance of 75 U.S. brands in the past year across six personal-care categories: bath & body, deodorant & antiperspirant, diapers, oral care, shaving & hair removal, and tissue & hygiene.

Apps Bring Customers Back

Main image: 
thinkstock.com/iStockphoto collection

Looking for a way to draw in repeat business? You may want to consider creating your own store app.

ABI Research’s December 2011 survey, “Mobile Shopping and the Mobile Wallet,” revealed the following about its respondents who had downloaded a retailer-branded app:

  • 45.8% visit the store more often
  • 40.4% buy more of the store/brand’s products and services
  • 35.8% tell a friend about their store shopping experience
  • 30.8% encourage friends to visit the store
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