Vicki Cantrell

One-Quarter of Online Retailers Say Facebook Among Top New Customer Acquisition Marketing Tactics

While paid search and email marketing both still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the "State of Retailing Online 2015"—which includes personal care among its industries surveyed and was conducted by Shop.org, Forrester Research and Bizrate Insights—25% of retailers surveyed cite Facebook as a top acquisition platform.

Shop.org: Online Retailers to Ramp Up Free Shipping, Promotions for the Holidays

Shop.org: Online Retailers to Ramp Up Free Shipping, Promotions for the Holidays

Online retailers are intensifying their efforts to attract eager shoppers with free shipping deals and other exclusive online promotions. More than 61% of online retailers started their online holiday-marketing promotions by Halloween, according to Shop.org’s eHoliday survey conducted by BIGinsight. More than 38% will begin marketing their online promotions by mid-November or later.