poll

Shoppers Increasingly Avoid Checkout Interaction

Eighty-five percent of shoppers have used a self-service checkout kiosk, according to a new survey from Retale, a location-based mobile platform connecting more than 3.5 million shoppers with their favorite major retailers locally.

Retale’s new commissioned study examines consumer self-service checkout adoption among brick-and-mortar retailers. The study focused on several areas of the experience, including convenience, challenges and desired improvements. More than 1,000 adult men and women across the United States were polled for the study.

Retail CFOs Forecast 10% Growth in 2015 Online Sales

Seventy-eight percent of retail chief financial officers anticipate their online sales to grow this year, according to a recent survey from BDO USA, a business advisor to consumer business companies. Overall, CFOs forecast an impressive 9.9% boost to ecommerce sales this year. This projected increase comes after the Commerce Department’s estimate of a record-breaking $304.9 billion in U.S. online sales in 2014.